Frequently Asked Questions

1. I see that you have many tours to Pearl Harbor. How do I know I’m choosing the best one
    for my family?

A: Our many of tours to Pearl Harbor are designed to accommodate each and every one of our guests. You are sure to find one that works best for your party. We have full day tours to the Pearl Harbor Museums: tours 42, 2, and 8. We also have tours to Pearl Harbor and other Oahu sites: tours 11 and 7. You may also want to take our exciting Dolphin Swim, Pearl Harbor, and Scenic Oahu Tour which features a dolphin swim and USS Arizona Memorial visit. We also have tours that don’t last a full day: tours 3 or 5. If you still would like to discuss your Pearl Harbor tour options further, please don’t hesitate to chat with one of our friendly representatives online or speak to one of our reservation agents over the phone.

2. My family is staying in Kona. Can we take a Pearl Harbor tour?

A: You absolutely can. Many of our most popular tours are our interisland tours. These include airfare and narrated Pearl Harbor tours from the following interisland destinations: Kahului, Maui; Kapalua, Maui; Lihue, Kauai; Kona, Big Island.

3. Where on Oahu do you pick up for your tours?

A: Our pick ups are conducted from hotels in Waikiki. Though we cannot pick up at all Waikiki hotels, we make sure guests are not walking any more than 2 blocks to the nearest pick up location.

4. How many seats do your vehicles have?

A: Our vehicles are either 25 seat mini coaches or 14 seat executive vans. Our mini coaches come equipped with air conditioning, a PA system, panoramic windows for scenic viewing, and comfortable bucket seats.

5. Do you have a cancellation policy?

A: Yes. We have 2 cancellation policies. The first is for our land tours. Our land tours are under a 48 hour cancellation policy. Any cancellations must be made prior to 48 hours before your tour in order to receive a full refund. If you are unable to notify us outside of the 48 hour window, you would incur a full charge.

The second would be for our interisland tours. Due to airfare purchases, you would be locked into the total cost of the tour as well as the date of choice when booking the reservation.

6. Can we bring a wheelchair with us for the tour?

A: Yes, we can accommodate collapsible wheelchairs on board our vehicles.

7. Someone has told me that Pearl Harbor has a strict baggage policy. Is that correct?

A: Yes, in fact they do. Every Pearl Harbor museum follows a stric no bags policy. This means that you are unable to bring anything through the facility that is outside of your pockets. Camera bags and all other bags must be checked for the duration of your Pearl Harbor visit at the storage facility. Each bag costs $3 to check. We suggest you keep your valuables including your ID and money in your pockets. You may bring a camera with you, but not the camera bag.

8. Are there any food or beverages available at Pearl Harbor?

A: All of the Pearl Harbor museums provide restaurant or snack options onsite. All guest are able to purchase items at your leisure if you are interested.

9. Does Pearl Harbor have a dress code?

A: No, Pearl Harbor does not have a dress code but they do require that all visitors wear shirts and shoes. Military Personnell in uniform must wear Dress Uniforms or better.